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  • Presentation of available models
    We have 3 models of swisskings roof tent in several copies and a James Baroud. -The swisskings open and close in the wallet in less than 10 min, their weights vary from 57kg to 87kg depending on the model. The quality of the fabric is the same on the 3 models offered, they are equipped with a 320 gsm poly cotton ripstop canvas fabric which allows better waterproofing and better insulation than basic fabrics. The hinges that allow smooth and sturdy unfolding and folding are made of 24mm galvanized steel, not to be confused with roof tents with 18mm hinges which are much less solid. The dimensions obviously depend on the size of your roof tent model: - The swisskings 140: 140cm x 120cm x 30cm folded on your vehicle and 140cm x 240cm x 130cm (at the highest) once the bed is unfolded. - The swisskings 160: 160cm x 120cm x 30cm folded on your vehicle and 160cm x 240cm x 130cm (at the highest) once the bed is unfolded. - The swisskings 190: 190cm x 120cm x 30cm folded on your vehicle and 190cm x 240cm x 130cm (at the highest) once the bed is unfolded. The telescopic ladder supplied with each roof tent is a maximum of 2m30cm. The PVC cover is a PVC tarpaulin: 600 g/m2 The rods provided allow you to set up the 4 windows on each side of the roof tent, they are all equipped with mosquito nets and ventilation with mosquito net. The mattress is 7 cm thick and has the same dimension as the surface of the unfolded roof tent. -The James Baroud roof tent is equipped with a rigid shell with a crank opening and closing that takes no more than 5min. The size of the mattress inside is 6cm and its surface is 130cm x 185cm. The 2 openings on the sides are not equipped with mosquito nets. This tent weighs 53 kg.
  • What equipment is included in the rental?
    We provide you with the rental of the swisskings roof tent: _ A telescopic ladder of 2.3m maximum _ An annex that zips under the roof tent. _ 2 shoe storage bags. _ An LED lamp. _ A floor mat. _ pegs and rods for the windows. For James Baroud: _ A telescopic ladder of 2.3m maximum. _ An LED lamp.
  • Are the rooftop tents strong enough to support our weight?
    Rooftop tents all have a weight limit allowed inside the roof tent. -For the swisskings 140: 250 kg -For the swisskings 160: 250 kg -For the swisskings 190: 300 kg -For the James Baroud: 200 kg The other factor to take into account is the weight that your roof bars and your vehicle can support. I remind you that you can refer to the question (1:2 and 1:3) which specify the difference between rolling and stationary weight. The fact that your car is sold in France, it must absolutely be able to support its own weight in the event of a total overturning of the vehicle.
  • Is it really comfortable to sleep in a rooftop tent?
    Yes, and our customers won't tell you otherwise! The floor is firm and solid which allows for a very flat sleeping surface, the living space is spacious and airy thanks to its windows on each side. The mattress is made of 7cm thick high density foam.
  • Will I be cold at night?
    You can sleep comfortably in a roof tent in low temperatures, for this you will need to be equipped with a suitable sleeping bag. The plus? You sleep high up; you are therefore above the humidity.
  • Will I spend more on fuel?
    The roof tent leads to a 5 to 10% increase in fuel consumption, but since you will be driving more slowly, this difference is only very rarely visible at the pump.
  • Are all vehicles compatible with the roof tent?
    All car ranges can accommodate a roof tent. You will need to equip your vehicle with roof bars that can support the weight of the folded tent, i.e. a minimum of 57kg for the swisskings 140 and the James Baroud, 62kg for the Swisskings 160 and 87kg for the swisskings 190. For more information see question 1.2 and 1.3. PS: Do not confuse the maximum weight authorized by your roof bars while driving, which is calculated with the maximum speed authorized by your roof bars (very often 110km/h, and, the maximum authorized weight of your roof bars when stationary (which is rarely indicated).
  • Is my roof strong enough?
    All vehicles sold in France are tested to be able to support their own weight in the event of a total rollover, so it can more than support your weight with the roof bars installed correctly.
  • How to choose my roof bars?
    There are two scenarios: Vehicles with original longitudinal roof bars and vehicles without. For vehicles with longitudinal roof bars, you will need to check the weight supported by them, as in some cases they may only be decorative. If they are strong enough, you can easily install transverse roof bars on your longitudinal roof bars. For vehicles without longitudinal roof bars, it's easier, obviously take roof bars that can support the weight of the tent while driving (minimum 75kg). Some vehicles are equipped with notches, be careful, you need a minimum of 70cm between the notches for the roof tent to be well balanced on the roof bars. And don't forget to check: -How much weight can your original longitudinal roof bars support? -Can the transverse roof bars you install be spaced at least 70 cm apart?
  • Can I put my roof tent on a gallery? on a trailer?
    Yes, it is quite possible but everything will depend on the model of roof tent chosen and the type of roof rack. Do not hesitate to send us photos of your galleries so that we can guide you in your choices. For the trailer, it is also possible to put the roof tent on it, however you will need to have the appropriate fixings.
  • Is the roof tent compatible with vans, trucks and motorhomes?
    Our roof tents are all compatible with vans and trucks but not with motorhomes. To do this, you just need roof bars compatible with your vehicle or a roof rack without raising the edges, which can support the weight of the tent. Remember that the weights indicated on the characteristics of the roof bars are always the weight when driving at the maximum speed authorized by the manufacturer of the roof bars.
  • How do I get my rooftop tent back?
    Once the reservation is made, call us to arrange an arrival and departure time. The meeting will be in Lauris, a small perched village in Provence located between Aix-en-Provence and Avignon, 20 minutes from the A7 motorway.
  • How is the installation of the roof tent on my vehicle going?
    As soon as you arrive, we will check that your roof bars are correctly installed, then we will install the roof tent on your vehicle. Once the roof tent is attached to your vehicle, a member of our team will show you how to open and close the roof tent and install the equipment included in the reservation. Then we will proceed to the inventory of the roof tent and accessories. We will measure the height of your vehicle once the roof tent has been folded and zipped into its PVC cover. Finally, we will sign the rental contract and collect your deposit check and a photocopy of your ID.
  • How long does it take to set up the roof tent?
    The installation is quick, between 15 and 20 min and the demonstration can take the same time, so plan 45 min if you are not in a hurry.
  • What is the required deposit?
    We ask for a deposit, not cashed, during the rental period. This will be different depending on the model of tent chosen: Swissking 140->1200€ 160->1400€ 190->1600€ James Baroud ->1100€ The deposit can be paid: -by check -cash -by bank transfer This will be returned to you upon return of the rental.
  • Where are you allowed to sleep with a rooftop tent?
    You have great freedom in terms of choice of spots, however, it is still necessary to familiarize yourself with existing legislation and find out about local restrictions. (SEE THE LINK--> )
  • How to find spots easily?
    There are a multitude of free applications that will help you find authorized spots to spend your nights without the risk of being dislodged. Here are some must-have app names for your vocances: Park4night// France Passion // HomeCamper // Camping-Car Park // Aires C.car
  • What is the difference between wild camping and bivouac?
    While French law does not distinguish between wild camping and bivouacs, national and regional parks do so almost systematically. To be legal, you will therefore, in most cases, have to opt for the second option. Unlike wild camping, bivouac is practiced under the stars or in a tent, with a basic camp, and for 1 night only, from sunset to sunrise. Bivouacs and wild camping in France are authorized wherever they are not prohibited! Inquire, go and camp where you want :)
  • What are the cancellation conditions?
    See question 5.5
  • Where can I go with the rooftop tent?
    Where you want; France offers you a multitude of road trips of all kinds; the sea, the mountains, the countryside, the forest, the lakes and even a gastronomic holiday if you want to titillate your taste buds, but if that's not enough you could head for the Italian dolce vita, the Spanish vida loca, the purity of Swiss nature and wherever the wind takes you.
  • Can we smoke in the rooftop tent?
    No, smoking is not allowed inside the roof tent.
  • Should I take my own sheets and sleeping bags?
    Yes, for hygiene reasons Buena Onda does not offer bedding during rentals. Each person will need to bring their sleeping gear, pillows, sheets, duvet or sleeping bag. Not to mention that your belongings can stay in the folded roof tent, which saves a lot of space.
  • What are our sanitary rules?
    We clean and disinfect all our roof tents between each reservation with sanitole spray which eliminates 99.9% of viruses and bacteria, it is used in the hotel industry for mattresses. For the rest of the tent, a karcher steam cleaner will be used.
  • Am I insured in the event of an accident?
    You use your vehicle, so you are covered by your insurance in the event of an accident according to your insurance contract, except in the case where it is the roof tent that damages property or a person.< /p> There is exterior vehicle equipment insurance if you want to be insured against this risk. You can take out this type of insurance if you wish, but since the roof tent does not extend beyond the front, back and sides of the vehicle, the remaining scenario concerns the risk associated with height. This is why we measure the height of the vehicle with the roof tent folded down before you leave. To protect us from this kind of unfortunate oversight, the rental contract mentions that Buena Onda is not responsible in the event of an accident.
  • How do I book my rooftop tent?
    Booking is done in 3 steps: -You make a rental request including your choices on the model of roof tent chosen, accessories, kits, dates and the number of people, either via the website, messenger or even more practical, directly by phone. -We send you in return a rental proposal, including an estimate mentioning the model of tent, the dates, the kits, the accessories, and the price applied. -You confirm your reservation by paying a deposit of 30% of the rental price, by bank transfer or by credit card on the site https://www.la-buenaonda.fr The reservation is effective only at the time of receipt by BuenaOnda of this deposit.
  • How to pay for the reservation?
    -The payment of the deposit (at the time of booking) is made by credit card, paypal or by bank transfer. -Payment of the balance (remaining amount of the rental) is made when you pick up the tent, in cash or by bank transfer.
  • What amenities are included in the reservation?
    The equipment included in the rental of a roof tent: For Swisskings models: - A telescopic ladder of 2.3m maximum - An annex that zips under the roof tent to create an additional enclosed space. - Two shoe storage bags. - An LED lamp. - A floor mat. - Stakes and strips for windows. For James Baroud models: - A telescopic ladder of 2.3m maximum. - An LED lamp.
  • Is there a minimum rental period?
    In high season, prices are given for a minimum of 6 consecutive nights. The low and medium seasons are more flexible, it is quite possible to rent for a weekend, 3 days and/or in the middle of the week. In general, rentals are from Saturday to Saturday (but we often find the solution to meet your needs if the dates do not suit you).
  • What are the cancellation conditions?
    In the event of a reservation cancellation: - occurring more than 2 months before the start date of the rental, we will cancel your reservation without any costs on our part. -occurring less than 1 month before the start date of the rental, Buena Onda reserves the right not to return the 30% deposit. Any cancellation due to any health restriction will be subject to a full refund. In addition, the right of withdrawal law allows you to withdraw within 14 days of your reservation at no cost to us.
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